Privacy Policy

The Geek Basement

Effective Date: 01/04/2025

At The Geek Basement, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information You Provide:

• When you make a purchase, create an account, or contact us, we may collect personal details such as:
  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed through a secure gateway)

Information We Collect Automatically:

• When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
  • IP address
  • Browser type and version
  • Pages visited and time spent on them
  • Referring website or search engine used

This information helps us analyze trends, improve site performance, and ensure a better user experience.

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders (including shipping and payment)
• To communicate with you about your orders, updates, or promotions
• To respond to customer service inquiries
• To improve our website and enhance user experience
• To send marketing emails or newsletters (only if you’ve opted in)

We do not sell, trade, or rent your personal information to third parties.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and improve overall functionality. You can manage your cookie settings through your browser, but disabling cookies may limit your ability to fully use the site.

4. Payment Processing

All payment transactions are processed securely through third-party payment gateways like PayPal, Stripe, or others. We do not store your payment details on our servers. These providers have their own privacy policies that govern how your payment information is handled.

5. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

• Shipping and Fulfillment: We may share your shipping information with third-party carriers and fulfillment centers to process your orders.
• Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal request, or to protect our rights.
• Service Providers: We may work with trusted third-party service providers to help operate our website or conduct business, such as hosting services, email marketing tools, or analytics providers.

6. Data Security

We take the security of your personal information seriously. Our website uses encryption (SSL) to protect sensitive data during transmission. While we strive to protect your information, please note that no method of data transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access, correct, or update your personal information.
• The right to request that we delete your personal information.
• The right to opt out of receiving marketing communications from us.

To exercise any of these rights, please contact us.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read their privacy policies before providing them with any personal information.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about our privacy policy, please contact us.